Support
Need help with one of our apps? We're happy to help.
Contact us
Email support@tawelta.com and include:
- The app name and version (usually in the app's Settings or About screen)
- Your device model and OS version (for example iPhone 16, iOS 26)
- A short description of the problem and, if possible, a screenshot
We usually reply within one business day.
Frequently asked questions
How do I restore my purchases?
Open the app, go to Settings, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account you used to buy.
How do I cancel a subscription?
On iPhone: Settings → your name → Subscriptions. On Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions.
How do I delete my account and data?
Use the "Delete account" option in the app's settings, or email privacy@tawelta.com. See our Privacy Policy for details.
The app crashes or won't open. What should I do?
Make sure you have the latest version from the App Store or Google Play and restart your device. If it still happens, email us with your device details.